Contact Whai Rawa

We appreciate feedback that helps us improve the service we provide to you and other members and whānau. If you would like to make a complaint or provide any other feedback in relation to Whai Rawa you can do so by phone fax email or post or in person.

If you have any questions regarding Whai Rawa please contact the Whai Rawa Contact Centre:

First Name:
Last Name:
Email Address:
Phone Number:
What kind of comment would you like to send:
Enquiry
Praise
Suggestion
Complaint
Enter your comments below:

Phone: 0800 Whai Rawa (0800 942 472) or or +64 3 366 4344
Fax: +64 365 4424
Email: WhaiRawa@ngaitahu.iwi.nz

Post

Whai Rawa
50 Corsair Drive
Wigram
PO Box 13 046
Christchurch
New Zealand

Any complaint received will be investigated and we will take appropriate steps to try and resolve it. If after this, the complaint is not satisfactorily resolved, members are welcome to contact Financial Services Complaint Limited (FSCL) our chosen dispute resolution provider. Their contact details are:

Ph: 0800 347257,
Fax: 044723727,
Email: info@fscl.org.nz,
Post: Box 5967, Wellington 6145.

To make payments to your account please see Depositing into your Whai Rawa Account.